Privacy Policy
Last updated on 17/02/2022
This policy applies to data collected by this company via its website, hosted on ascend-tech.com. By using the services offered by this website, users are deemed to have accepted this privacy policy.
The term “personal data” is used to mean all data serving to identify a physical person, in particular full name, telephone number, date of birth, email address, postal address, IP address, and any other information that users choose to communicate to AscendTech via its website.
This privacy policy may be updated at any time to ensure that we remain compliant with prevailing legislation and also in the event of modifications to our procedures or the operations offered on our website. The “last updated” date at the top of the page will be modified accordingly.
Users are encouraged to review this policy each time they connect to one of our website. By continuing to use our services, users confirm their acceptance of our privacy policy as modified.
Who collects your data?
For the following Website: ascend-tech.com:
ETS Solutions Asia Pte Ltd - Part of AscendTech Group
No. 1 Kaki Bukit Road 1
#03-20 Enterprise One
Singapore 415934
Company registered under the law of Singapore with the Registration No. 201206098K.
If you wish to exercise your rights as set out below, or would like to contact us with regard to our current confidentiality policy, please write to the postal address above or send an email to the following address: sales@ascend-tech.com
What personal data do we collect and for what purpose?
We collect only the personal data that is strictly necessary in order to process your request.
If the personal data collected by AscendTech is used for commercial prospection purposes, this will be specifically indicated.
We collect your personal data for various purposes.
Newsletter
When you choose to subscribe to our newsletter, we will ask you to provide an email address to which the newsletter will be sent.
Processing of applications
When you apply for a job vacancy published on our website, or if you wish to submit a spontaneous application, we collect the personal data necessary to consider your application, including your full name, email address, telephone number, curriculum vitae and covering letter. AscendTech does not use any automatic decision-making tools for recruitment purposes.
Information requests relating to our products and services
When you submit information request relating to the products and services offered by AscendTech, we collect certain personal data in order to be able to respond, including your name, email address, postal code and, as appropriate, the name of the company that you represent and your telephone number.
Quotation requests
This option is available on some of our pages. When you submit a quotation request, we collect certain personal data in order to be able to contact you with the proposal that is best suited to your requirements, including your name, email address, postal address and, as appropriate, the name of the company that you represent and your telephone number.
Demonstration request
This option is available on some of our pages. When you submit a demonstration request, we collect certain personal data in order to be able to contact you to make arrangements for the demonstration or training, including your name, email address, postal address and, as appropriate, the name of the company that you represent and your telephone number.
Product training request
This option is available on some of our pages. When you submit a product training request, we collect certain personal data in order to be able to contact you to make arrangements for the demonstration or training, including your name, email address, postal address and, as appropriate, the name of the company that you represent and your telephone number.
Downloading and seeing an e-book and/or white paper
This option is available on some of our pages and enables you to access practical guides that provide additional information on certain issues that the company you represent may encounter. These e-books and white papers are prepared by AscendTech, sometimes in collaboration with other companies or research laboratories. When you download or see these resources, we will ask you to complete a form requesting certain personal data, including your name and email address.
Email prospection campaigns
When you submit a product or services information request, a demonstration request or quotation request, and, more generally, when you provide your email address to AscendTech, you agree to receive commercial prospection emails from AscendTech. If you no longer wish to receive these emails, simply click on the unsubscribe link located at the bottom of every email.
Aggregate data
We may use your personal information to generate aggregate data, which does not include any personal data and cannot be used to identify you. Aggregate data may be used for statistical purposes. AscendTech reserves the right to transfer and/or sell aggregate data.
On what legal grounds is the processing of your personal data justified?
The processing of your personal information is justified by your consent and/or is required in order to provide the services that you have requested.
How is your data kept secure?
AscendTech undertakes to implement all necessary measures to maintain the integrity and confidentiality of the personal data collected. To this end, AscendTech has implemented appropriate technical measures, such as physically securing its buildings and facilities and ensuring the security of the information system, to prevent any unauthorized third parties from accessing the data.
When it has recourse to subcontractors, AscendTech ensures that its subcontractors also comply with the rules pertaining to the protection of personal data processed on its behalf.
Is your data transferred abroad?
Your data may be shared with any of AscendTech’s subsidiaries based abroad in the context of a request for product/service information, a quotation or demonstration, in order to best respond to your expectations, or to circulate your application within the AscendTech Group and thus maximize your chances of success.
Is your personal data shared with third parties?
Your personal data will be shared with third parties only if the structure of AscendTech Group is modified in the event of a sale, transfer or merger of the Group or part of the Group, or if the Group acquires or merges with another company. In this case, AscendTech will employ its best efforts to ensure that the other party complies with the applicable legislation pertaining to the protection of your personal data.
Links to social networks and other third-party websites
Our website contains links to other websites and to certain social networks (hereinafter “Third-Party Websites”) that are not managed by AscendTech.
AscendTech manages only its own page on each of these Third-Party Websites, and this page contains a link to the websites covered by this confidentiality policy.
These Third-Party Websites are independent and have no connection with AscendTech. Thus, these Third-Party Websites are responsible for the data that they collect from you and for the confidentiality policy that they apply, which may differ from that of AscendTech.
We do not accept any liability for the practices and confidentiality policies applied by these Third-Party Websites in relation to personal data, and we invite you to familiarize yourself with the confidentiality policies specific to these sites.
For how long is your personal data stored?
Your data will not be stored for any longer than is legally permitted.
If you apply for a job vacancy via the Website or if your send us personal information in the context of a spontaneous application, we will store your data for up to two years from sending. During this time, we reserve the option to contact you again if another vacancy arises corresponding to your profile.
If you submit a request for information relating to the products and services offered by AscendTech, we will make a distinction between “customers”, i.e. those who have already made at least one purchase from AscendTech, and “prospects” who have not yet made a purchase. This distinction has an impact on the starting point for the storage period applied to your data:
The personal data of prospects will be stored for up to three years from the date of collection.
The personal data of customers will be stored for up to three years from the last time that the customer contacted AscendTech.
If you subscribe to our newsletter, your personal data will be stored for as long as you maintain the subscription. Your data will be deleted within one month with effect from the day on which you indicate to us that you no longer wish to receive our newsletter.
The same applies if you are on a mailing list and receive our prospection emails.
Your personal data may also be stored beyond the above-mentioned durations so far as this is necessary for us to comply with other applicable legal provisions or if we require this data in order to establish, exercise or defend our rights in the event of a complaint or legal action.
What are your rights?
You have various rights with regard to your personal data.
Each of these rights is set out in detail below and can be exercised simply by writing to us, either by email at sales@ascend-tech.com or by post at the address set out in the header of this policy.
We will endeavor to respond to your request in a timely manner.
Right to access your personal data
You have the right to know whether your personal data is subject to processing by AscendTech and to what purpose, and, if so, to request a copy.
You can also request a list of any recipients to whom your personal data has or may be transferred.
Right to rectify your personal data
You have the right to request that your personal data be rectified and/or supplemented.
Right of erasure of your personal data
You can request that your personal data be erased at any time. However, such a request may have consequences on the commercial relationship or a recruitment process in progress between you and AscendTech. In the event that the processing of your personal data is legally justified and necessary in order to process a request or application that you have made, an objection to the processing of your data will mean that we cannot pursue the said request or application. All commercial relationships, requests and recruitment processes in progress may therefore be terminated. The implementation of the erasure of your data may be postponed if the performance of a contract between you and AscendTech is already at an advanced stage and if the processing of your personal data is necessary for the completion of this contract.
Right to restrict processing of your personal data
You have the right to request the restriction of the processing of your personal data. This restriction may relate to the data itself, to third parties to whom your data is sent, or the purposes for which your personal data is processed.
In the event that the processing of your personal data is legally justified and necessary in order to process a request that you have made, the restriction of the processing of the said data may prevent us from processing the request in progress or any future requests. All commercial relationships, requests and recruitment processes in progress may therefore be terminated. The implementation of the restriction of the processing of your data may be postponed if the performance of a contract between you and AscendTech is already at an advanced stage and if the processing of your personal data is necessary for the completion of this contract.
Right to portability of your personal data
You have the right to receive a structured document setting out the personal data that we hold, and you have the right to send this document to any third party whatsoever.
Right to object to the processing of your personal data
You have the right to object, at any time, to the processing of your personal data. In the event that the processing of your personal data is legally justified and necessary in order to process a request that you have made, an objection to the processing of the said data may prevent us from processing the request in progress or any future requests. All commercial relationships, requests and recruitment processes in progress may therefore be terminated. The implementation of your objection to the processing of your data may be postponed if the performance of a contract between you and AscendTech is already at an advanced stage and if the processing of your personal data is necessary for the completion of this contract.
AscendTech Management